Helpful companion through the daily work routine

Successful launch of the KARL MAYER GROUP's new Customer Portal myKM.ON at ITMA 2023

The KARL MAYER GROUP takes a holistic view of after-sales support and offers its customers "best in class" after-sales support with professional spare parts supply, expert knowledge and a selection of on-line services. This is under the motto "Care Solutions". The support solutions offered focus on the current challenges faced by industrial companies:

- Rising costs

- Sustainability

- Flexibility

- Responsiveness

- Shortage of skilled workers

The new myKM.ON Customer Portal makes it easy to use these solutions and also opens up further potential for everyday work.

The portal was launched at ITMA 2023 in Milan initially for warp knitting customers serviced from the Obertshausen site and was a popular trade show highlight here. "The overall concept is very well received. We were able to reach a lot of customers with it. A surprisingly large number of visitors have already registered to use our Customer Portal," said Axel Wintermeyer, Care Solutions Business Unit Manager at the KARL MAYER GROUP, on the third day of the leading trade fair.

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