Care Solutions

We offer tailor-made packages that combine spare parts supply, service support and warp knitting & warp prepartion expertise. Complemented by the possibilities offered through digitalisation. 

A globally networked team with many years of experience in textile machinery and warp knitting processes is available to answer any machine related question.

Easy, prompt and targeted communication is important to us. This is made possible by our Customer Portal, where you can access specific Care Solutions products, ask or book individual support and use all KARL MAYER digital solutions.

• Optimum utilisation of machine potential thanks to expert knowledge 
• Reduced machine down times thanks to remote services & spare parts support
• 24/7 access to the Customer Portal with various solutions, including our WEBSHOP

Our experts are happy to help

Our competent KARL MAYER employees with many years of experience will support you and your team when it comes to machine handling, maintenance and textile development. We always take your specific requirements into account.

You are also welcome to use the training options provided by our Academies. Our worldwide KARL MAYER Academies are excellently equipped with modern teaching materials, sample collections and training machines.

Order spare parts quickly and conveniently

Quality, close proximity to our customers and fast response times are our priorities, especially when it comes to a reliable spare parts supply for your machine.  

Order virtually and benefit in real life - simply order your spare parts via click. Thanks to its comprehensive features, our WEBSHOP makes it easy to access spare parts.

Our online solutions - a completely new level of after-sales support

Our online services maximize the value of your machines through connectivity. They not only provide comprehensive support for your daily operations but also ensure reliable planning and operational security. With our digital solutions, you stay informed, increase efficiency, and drive long-term success for your business. Benefit from innovative tools that optimize machine performance and deliver valuable insights – for greater productivity and reduced downtime.