360° Support

Comprehensive customer support

All-round support – a complete technical service with the customer at the centre

KARL MAYER has strategically restructured its tried-and-tested, all-round technical customer support service, and has introduced some specific, complementary new features.

The result: 360° support means higher user benefit and increased machine efficiency due to a comprehensive customer consultancy program.

KARL MAYER’s 360° support consists of the modules: Service, Spare Parts, Textile Consulting, Academy and Sales. The modules all interlink with each other and are run by experienced, trained specialists. A particular advantage is the use of online communication.

360° support:

  • The most comprehensive customer service program of the trade with modular concept
  • For more user benefit with new online offers