Intuitive menu navigation, standardized communication and always updated information – these main WEBSHOP features make the spare parts ordering faster, easier and more transparent.
Original spare parts ensure a stable production with consistent high quality, extend the life cycle of your machines and reduce the risk of unplanned machine downtimes – at attractive prices.
Thanks to catalog images and the interactive spare parts catalog linked directly to your machine list, identifying the right part is effortless. You can also create custom shopping carts and access historical order data, making reordering parts easier than ever.
In addition, digital access and download of machine documents, such as operating manuals, ensures that essential documents are available anytime, from anywhere.
This makes our WEBSHOP more than just a shop; it’s a central platform offering additional features and comprehensive support.
Discover the benefits of our WEBSHOP and order spare parts efficiently and reliably!
Functions
CATALOG
- 5.000+ parts in the catalog and recommended related parts
- Real time availability check
- Pictures for easy and fast parts identification
MY MACHINES
- Access to all your KARL MAYER machines
- Machine documents available for downloading
- Quick part identification & ordering via the virtual spare parts catalog
PATTERN DISCS & LAPPINGS
- Easy ordering of pattern discs
- Ordering of lappings and article data
DOCUMENTS
- Overview of sales documents (e.g. invoice and order confirmation) of the last 365 days
- “Offer to Order” function, easy to place orders from existing offers
- Delivery status tracking for DHL and DPD
- You can see invoices and download as PDF
ORDER BASKET
- Creating “My Parts list” for easy reordering
INQUIRY BASKET
- You don’t find required parts in the catalog? Send your spare parts and conversion inquiries via the “Inquiry basket”
INDIVIDUAL SETTING
- Using the “Shared basket” function, you can share your order basket with other users within your company
- Upon your requirement, individual user permission can be set up (e.g. allow to place orders or not allow to see prices)
Benefits
Spare Parts
Original premium quality spare parts with market-oriented prices
Availability
24/7 for orders and inquiries – in 12 languages
Various Functions
Offer-to-Order, My parts list, Real time availability check and delivery status tracking …
Accessability
Access for all mobile devices and web browsers
Machine documentation
Online access with the option to download your machine documents
Transperancy & Reordering
View your last orders and reorder the parts you need directly if required
